Frequently Asked Questions

Some of the most frequently asked questions we've collected from our customers at CASH 1 are listed below. If your question is still not answered here, it may be added to this list later. Please do not hesitate to contact us for any loan related queries/information.

Loan Basics

Our Loan process is private and secure without requiring a traditional credit check. We take the privacy of our customers very seriously and do not share any information of our clients with others. The original loan application is kept safe and confidential. We use a 128 bit Secure Socket Layer (SSL) for data transmission on our encrypted server to ensures your personal information is safe at all times. We will never ask for your password and if you receive an email or call asking for it, disregard it and contact us at 844-967-1251.

If you have recently changed your bank details for an account you connected to CASH 1, you will need to contact us right away to update your banking information. Any delay or failure to update any important account information can lead to payment issues and may result in late fees or collection fees.

We love to see our customers, but you do not have to visit our store locations in order to process several of our loan options. For those applying for a Title loan or Registration loan; you'll need to drop by one of our nearest stores for a quick inspection of your vehicle. Once you get your loan approved, you can sign your loan documents and drive off with cash in your pocket. And all this happens in a matter of minutes. For Nevada Personal Loans, you can complete your loan and pick up your cash in a nearby store, or have your loan deposited directly into your account. You will not need to visit a CASH 1 store for a personal line of credit in Utah. We’ll deposit the money in your bank account as soon as the next day.

You can get a second loan after paying off the first one. It is always better to complete the existing loan payments before getting another loan. Our application process and loan requirements remain similar for most loans, whether you are a first time borrower or renewing additional credit.

CASH 1 stores are open almost every day of the year with a couple holiday hours. Visit our Arizona Stores or Nevada Stores page for information on individual store hours. For online loans, you can apply online 24/7 and have the money deposited directly into your bank account when approved.

Loan Application

At CASH 1, we are not interested in knowing your credit score at all. We take into account various financial factors to approve loans. Our aim is to lend easy and hassle-free cash loans that you can repay with certainty. When you have a low credit score, we understand that it can be difficult to get a loan from traditional lenders. And that is when we become a helping hand. Factors we take into consideration to qualify: For Title Loans - Value of your vehicle, ability to repay and your state of residence. For Personal Installment Loans - Your income to payment ratio and state of residence. For Registration Loans - Equity in your vehicle and your personal income.

The laws in each state differ when it comes to how much you can borrow. In Arizona & Nevada, the value of your vehicle and your ability to repay can help you get $100 to $50,000. You can get a vehicle registration loan in Arizona from $150 to $5,000 even if you’re still making payments on your vehicle. For those of you who don’t want to use the value of your vehicle, CASH 1 also offers Nevada residents easy personal loans from $50 to $5,000.

There are NO document preparation fees when you apply for the loan and no prepayment penalty for any payment made on the loan. However, a borrower will need to pay $20 in case of NV Title Loans only.

The interest and processing fees paid over the original loan amount is the cost of your loan. Since CASH 1 doesn’t charge any document preparation fees, the cost of your loan is your Annual Percentage Rate (APR). This rate will vary depending upon how much you borrow, your state of residence and your loan amount. For details on the interest rates for CASH 1 Loans in Arizona, check our page with Disclosures for Arizona Title Loans. For details on the interest rates for CASH 1 Loans in Nevada, check our page with Disclosures For Nevada Loan Products. For details on the interest rates for CASH 1 Loans in Utah, check our page with Disclosures for Utah Revolving Line of Credit.

You can request the funding of your loan in cash if you visit one of our store locations or get it directly deposited in your bank account via ACH. In most instances, you will get your money on the same day the loan is finalized. This is often in as short as fifteen minutes.

Loan Repayment

The repayment term of your loan depends on your total loan amount, ability to pay and the loan type. Our loans typically range from 3 to 36 months but this can vary depending on the state regulation in which you obtain your loan. Flexible loans Terms available for:
  • Arizona Title Loans- 7 to 36 months
  • Arizona Title Equity/ Registration Loans- 7 to 18 months
  • Nevada Persona Installment Loans- up to 3 months or 90 days.
  • Nevada Title Loans- up to 210 days (approximately 6 months)
  • Utah Line of Credit- 2.75 to 13.25 months
We’ll provide you with the options to choose the best loan to fit your situation. You can always pay off your loan sooner than anticipated without a penalty or hidden fee.

As per your payment schedule, we generate a receipt and send a statement email showing the balance and next payment due. Reminders through text or email also show the next payments due. All in all, our aim is to keep you well informed at all times.

You have several options to make payments. You can come to one of our nearby stores and pay with cash or your debit card. Or, as a second option, you can sign up for auto payments. Auto payments are electronic payments made from your bank account on a predetermined date. Auto payments are an easy choice to help you to keep track and make loan payments on time. We are committed to making loan payments easy and affordable. Want to know more about our convenient payment options? Please call us at 844-967-1251.

Loan renewal policies are largely governed by state statute.The details of our renewal policy can be found in the loan terms. We recommend reading them carefully and thoroughly before you sign the initial loan contract. It is advisable to compare all loan options available and select the best suitable option.

If you are unable to make your payments as they come due, please call us at 888-858-9333 for assistance. We are dedicated to fair and reasonable collection practices, and our highly-trained staff of resolution specialists are available to assist you. Depending on applicable state and federal law and the terms of your particular loan agreement, refusal or failure to pay may result in legal action and/or the reporting of your non-payment to consumer reporting agencies. You may be able to avoid these consequences by contacting us. .

We encourage you to do your best to make your payments on time. If you know you will be late in making a payment, please contact us as soon as possible and inform us of the issue. We will attempt to work out payment arrangements with you, but please understand that additional fees and interest may apply if payments are made late.

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