Cash 1 Privacy Policy


We are committed to protecting your privacy and to implementing technology that gives you a powerful online and mobile app experience. We maintain physical, electronic, and procedural safeguards to transmit and store information about you. We are regularly evaluating new advances in security technology and techniques to provide protection for information about you. In addition, we permit only authorized employees who have a job-specific purpose to have access to your information.


This Privacy Policy applies to information that we collect when you use or access the CASH 1 website or the CASH 1 mobile app (“Mobile App”). It also applies when you otherwise interact with CASH 1 and to CASH 1 services (collectively the “Services”) that display or link to this Privacy Policy.


We collect several types of information about you, including the following:

  1. Personal information that you provide through online or Mobile App forms, application and registration forms, surveys, and/or other entries or communications, such as your name, address, telephone number, driver’s license number or other government issued photo ID number, social security number, email addresses, assets, and income;
  2. Information collected or inferred from your device, internet browser, or mobile carrier, including location and technical information, such as web page HTTP headers, home server domain names, device IDs, IP addresses, type of mobile device or computer, and type of web browser;
  3. Information from web analytics services regarding our website, including but not limited to mouse clicks, mouse movements, scrolling activity, and text that you type into our website;
  4. Email addresses of visitors that communicate with us via email;
  5. Information about your transactions with us, our affiliates, or others, such as payment history and loan balances;
  6. Information we receive from third parties, such as consumer reporting agencies and other lenders, regarding creditworthiness, credit history, and/or criminal background information.

To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.What this means for you:when you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you.We may also ask to see your driver's license or other identifying documents.


There are several ways we may obtain information about you. CASH 1 collects information from you (a) that you choose to share with us when using our Services and when you otherwise interact with us, (b) that we collect automatically when you use our Services, and (c) that we receive from third parties such as business partners, affiliates, or sources that help us maintain the accuracy of the information we collect, improve your experience with the Services, and for internal business analysis or other business purposes.


The information we collect about you is used to provide Services to you and to contact you regarding administrative matters. We may also use your information to resolve disputes, troubleshoot problems, and enforce our agreements with you. We may use your contact information to send you information about our company and promotional material from our partners. We may also use your personal, demographic, and profile data to improve our service, for research purposes, and for the marketing/promotional purposes of our advertisers. Information collected by us may be added to our databases and used for future emails or postal mailings regarding website updates, new products and services, upcoming events, and/or status of orders placed online, unless prohibited by law. Information may also be used to identify fraud and secure our Services and systems in an effort to protect you and our other customers.


We reserve the right to share data we collect with our affiliates, as well as to share, rent, sell, or otherwise disclose data we collect with non-affiliated third parties, including but not limited to magazine publishers, retailers, and direct marketers. Any non-affiliated third party we share, rent, sell, or otherwise disclose data to will be prescreened by us, determined by us to be reputable, and will use the data for marketing products and services which we determine, in our sole judgment, that you might find of interest.

Information we share with Affiliates: Some of our Services are provided using our affiliates, and we share non-public personal information with them in order to fulfill the services you have requested and as required or permitted by law.

Information we share with Third Parties: We use certain non-affiliated third parties as service providers, and we share non-public personal information with them in order to fulfill the services you have requested and as required or permitted by law. This also includes companies that help us with fraud detection.

Information we share with Financial Institutions: We may disclose information we collect to financial institutions such as banks or other financial service providers with which we have a joint marketing and/or servicing agreement.

We may also share information if we think we have to in order to comply with the law, such as disclosing information in response to a subpoena or government agency request.


Subject to applicable law, we may contact you by several contact methods, including but not limited to writing you via U.S. postal service and/or email and calling you via telephone at any address or number you have provided to us. We may also contact you via text messaging or other mobile communications method if you have previously requested or agreed to this type of communication. We may use any one or all of these methods to contact you about the status or approval of your loan or line of credit, to inform you about special promotions and services we believe may be of interest to you, to remind you of upcoming payments, and to communicate with you regarding collections and other issues related to your account with us.

You may manage your contact information and preferences by calling us at (855) 504-5941 or emailing us at Notwithstanding the above, we reserve the right to contact you to inform you of technical services issues related to a service you have requested. You will not be able to choose to unsubscribe from these communications, as they are considered an essential part of the service you have requested. In addition, subject to applicable law, we reserve the right to contact you regarding your account status, collection matters, changes to subscriber agreements, this Privacy Policy, or any other policies or agreements relevant to you and/or your account with us using any contact method described above.


The Services may have links to third-party websites. We are not responsible for the practices of these websites, nor does our Privacy Policy apply to other websites. We have no control over the information that is collected, stored, or used by third-party websites, so please refer to each website’s privacy policy.


You also have a significant role in protecting your information. If you use our website or Mobile App, you are responsible for maintaining the confidentiality of your account and your password and for restricting access to your computer. Do not share your login and password with others. You agree to accept responsibility for all activities that occur under your account and password.


To ensure that we are publishing content that customers need and want, our website collects aggregated site visitation statistics using cookies. When a customer visits our website, a cookie is placed on the customer’s hard drive (if the customer accepts cookies). If you choose to not have your browser accept cookies from our website, you will not be able to subscribe to the service offerings on our website. Also, your computer must have JavaScript turned on in order for you to subscribe to service offerings on our website.


If you wish to “opt out” of the disclosure of information to affiliates and non-affiliated third-party companies (other than as required or permitted by law), email us at or call us at (855) 504-5941. By electing to opt out of information sharing, you will not receive updates on new products, services, or special offers. We may still send out periodic emails informing you of issues related to a service you have requested. You will not be able to unsubscribe from these emails, as they are considered an essential part of the service you have requested. Please see our Privacy Notice for additional information.


We respect the privacy of children and we comply with the Children’s Online Privacy Protection Act (“COPPA”). We do not knowingly collect or retain personally identifiable information from consumers under the age of thirteen (13). You must be at least eighteen (18) years of age to obtain services from us.


If you have any questions about this Privacy Policy or the practices of CASH 1, please contact us by sending a letter to: CASH 1, Attn: Privacy Department, 725 E. Covey Lane, Suite 150, Phoenix, AZ 85024. You may also email us at or call us at (855) 504-5941.


Users of the Mobile App who wish to delete the Mobile App from their device may also request to have their associated user data deleted. To submit such a request, users will need to complete the request form found at Data needed for legitimate purposes related to security, fraud prevention, loan servicing, and/or compliance with applicable laws and regulations will be retained pursuant to CASH 1’s data retention policies.


Because circumstances and technologies change, we reserve the right to change this Privacy Policy at any time by notifying you of the existence and location of the new or revised Privacy Policy or by posting changes online at our website.

Last Updated March 19, 2024

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